| |
| Human Resources Management |
| |
 |
Human Resources and the Law |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Issues and Concepts in Equal Employment Opportunities Law
|
| Stay on top of legal issues that directly affect your employees and your organization.
|
| » Course details |
| |
| Employment Laws for the HR Professional
|
| Learn to recognize and handle issues pertaining to OSHA, FLSA, FMLA, NLRA, and state laws.
|
| » Course details |
| |
|
 |
 |
 |
| |
|
Fundamentals of Employee Benefits |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Fundamentals of Retirement Benefits
|
| Understand and explain the essential concepts of organizational retirement plans |
| » Course details |
| |
| Fundamentals of Welfare and Flexible Benefits
|
| Learn about health plans and flexible benefits: how they work, what is mandated, and what options exist.
|
| » Course details |
| |
|
|
|
|
| |
|
Building and Managing Employee Relations |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Organizational Culture and Work/Life Balance
|
| Implement work/life balance initiatives to create a positive employee relations climate.
|
| » Course details |
| |
| Communicating and Coaching and Counseling for Improved Performance
|
| Learn strategies and techniques for communicating with employees to resolve issues and improve performance |
| » Course details |
| |
|
|
|
|
| |
|
Fundamentals of Compensation |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Applying a Compensation Model: Internal and Legal Considerations |
| Use the concept of Total Compensation to align your organization's compensation plan to its strategic goals. |
| » Course details |
| |
| Expanding the Compensation Model: External and Structural Considerations
|
| Conduct a market comparison and analyze your organization's compensation plan. |
| » Course details |
| |
|
|
|
|
| |
|
Selection and Staffing |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Selection and Staffing: The Selection Process |
| Identify your staffing needs, conduct effective searches, and find the best candidates. |
| » Course details |
| |
| Selection and Staffing: The Staffing Process
|
| Retain your valued employees, manage reductions in force and employee departures, and measure the effectiveness of your HR processes. |
| » Course details |
| |
|
|
|
|
| |
|
Performance Appraisal and Management |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Assessing, Designing, and Implementing Performance Management Systems
|
| Develop an effective performance management and appraisal system to drive productivity and growth in your organization.
|
| » Course details |
| |
| Achieving Year-Round Performance Management and Appraisal
|
| Manage employee performance by communicating and reviewing goals and identifying employee development opportunities.
|
| » Course details |
| |
|
|
|
|
| |
|
Internal Consulting Skills for HR Professionals |
$575.00 / $517.50 |
|
| |
|
|
| Internal Consulting Skills for HR Professionals
|
| Increase your impact by providing critical input into strategic initiatives and becoming involved in the implementation of strategies.
|
| » Course details |
| |
|
|
|
|
| |
|
Strategic Employment Issues |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Achieving High-Performance Work Practices |
| Implement high-performance work practices in unionized settings. |
| » Course details |
| |
| Managing Employment Issues in a Global Context
|
| Manage work forces and contend with labor relations issues in global settings.
|
| » Course details |
| |
|
|
|
|
| |
|
Managing Conflict in Organizations |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Alternative Dispute Resolution
|
| Manage common, potentially costly workplace disputes without litigation.
|
| » Course details |
| |
| Systems and Strategies for Managing Organizational Conflict
|
| Bring an integrated conflict management system to your organization.
|
| » Course details |
| |
|
|
|
|
| |
| Leadership and Strategic Management |
| |
|
Leadership Development |
$1,198.00 / $1,078.20 |
|
| |
|
|
| Strategic Thinking
|
| Analyze your industry and your company to identify opportunities for competitive advantage.
|
| » Course details |
| |
| Scenario Planning
|
| Chart a course and optimize your resources when the future is uncertain.
|
| » Course details |
| |
|
|
|
|
| |
|
Executive Decision Making |
$599.00 / $539.10 |
|
| |
|
|
| Executive Decision Making
|
| Employ formal decision-making processes to minimize risk and uncertainty.
|
| » Course details |
| |
|
|
|
|
| |
|
Leading Through Creativity |
$599.00 / $539.10 |
|
| |
|
|
| Leading Through Creativity
|
| Succeed through innovation. Strategies and techniques for generating ideas and for leading creative groups.
|
| » Course details |
| |
|
|
|
|
| |
|
Unlocking Your Leadership Potential |
$774.00 / $696.60 |
|
| |
|
|
| Unlocking Your Leadership Potential
|
| Participate in a 360-degree evaluation and create a leadership development plan. |
| » Course details |
| |
|
|
|
|
| |
|
Overcoming Challenges to Leaders and Their Teams |
$599.00 / $539.10 |
|
| |
|
|
| Overcoming Challenges to Leaders and Their Teams
|
| Develop strategies to help your team excel when faced with change |
| » Course details |
| |
|
|
|
|
| |
|
Get Them On Your Side Part I |
$1,198.00 / $1,078.20 |
|
| |
|
|
| Developing an Agenda for Change
|
| Evaluate your organization's receptiveness to change.
|
| » Course details |
| |
| Mapping the Political Terrain of Allies and Resistors
|
| Learn what you need to advance your agenda for change through your organization.
|
| » Course details |
| |
|
|
|
|
| |
|
Get Them On Your Side Part II |
$1,198.00 / $1,078.20 |
|
| |
|
|
| Negotiating Support and Buy-In for Your Agenda
|
| Negotiate and secure initial buy-in for your change agenda.
|
| » Course details |
| |
| Mobilizing the Coalition for Action
|
| Lead a coalition that emphasizes getting things done and putting change into action. |
| » Course details |
| |
|
|
|
|
| |
|
Keep Them On Your Side |
$1,198.00 / $1,078.20 |
|
| |
|
|
| Establishing Momentum: Managing Structure, Resources, and Performance
|
| Maintain capacity and monitor performance to empower teams and organizations to succeed over the long-term. |
| » Course details |
| |
| Sustaining Momentum: Motivating Through Vision, Culture, and Political Agility
|
| Motivate to maintain focus and mobilize support for sustained momentum and growth.
|
| » Course details |
| |
|
|
|
|
| |
| Financial Management |
| |
|
Thinking Like a Financial Manager |
$1,198.00 / $1,078.20 |
|
| |
|
|
| Mastering the Time Value of Money
|
| Understanding the value of future cash flows.
|
| » Course details |
| |
| Making Capital Investment Decisions
|
| Using finance techniques to evaluate project viability.
|
| » Course details |
| |
|
|
|
|
| |
|
Understanding and Analyzing Financial Statements |
$1,198.00 / $1,078.20 |
|
| |
|
|
| Understanding Financial Statements
|
| Reading and understanding income statements, balance sheets, and cash flow statements |
| » Course details |
| |
| Using Ratio Analysis to Evaluate Financial Performance
|
| Analyzing financial statements to calculate and interpret key ratios.
|
| » Course details |
| |
|
|
|
|
| |
| Hospitality & Foodservice Management |
| |
|
Managing People More Effectively |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Managing People More Effectively
|
| Manage people to increase productivity and ensure success. |
| » Course details |
| |
|
|
|
|
| |
|
Marketing Analysis in the Hospitality Industry |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Marketing Analysis in the Hospitality Industry
|
| Use marketing analysis to identify strategic opportunities in today's highly competitive operating environment.
|
| » Course details |
| |
|
|
|
|
| |
|
Principles of Financial Accounting in the Hospitality Industry |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Principles of Financial Accounting in the Hospitality Industry
|
| Use information systems to describe and measure the financial performance hospitality businesses.
|
| » Course details |
| |
|
|
|
|
| |
|
Managing Dynamic Teams |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Managing Dynamic Teams
|
| Get your team to perform at a higher level.
|
| » Course details |
| |
|
|
|
|
| |
|
Marketing Planning in the Hospitality Industry |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Marketing Planning in the Hospitality Industry
|
| Reach customers and ensure that customers can reach you.
|
| » Course details |
| |
|
|
|
|
| |
|
Managerial Accounting in Action |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Managerial Accounting in Action
|
| Go beyond the fundamentals of financial accounting to interpret financial information to increase organizational productivity.
|
| » Course details |
| |
|
|
|
|
| |
|
Foodservice Management Systems: Issues and Concepts |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Foodservice Management Systems: Issues and Concepts
|
| Learn the key elements to successful foodservice operations.
|
| » Course details |
| |
|
|
|
|
| |
|
Foodservice Management Systems: Operations |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Foodservice Management Systems: Operations
|
| Improve profitability through the systems approach to foodservice management. |
| » Course details |
| |
|
|
|
|
| |
|
Developing a Baseline for Restaurant Revenue Management |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Developing a Baseline for Restaurant Revenue Management
|
| Learn the restaurant revenue management theory of achieving maximum profits in food and beverage operations.
|
| » Course details |
| |
|
|
|
|
| |
|
Developing and Implementing a Strategy for Restaurant Revenue Management |
$1,145.00 / $1,030.50 |
|
| |
|
|
| Developing and Implementing a Strategy for Restaurant Revenue Management
|
| Achieve maximum profits by implementing a restaurant revenue management strategy.
|
| » Course details |
| |
|
|
|
|
| |
|
Data Gathering and Analysis in the Hospitality Industry |
$575.00 / $517.50 |
|
| |
|
|
| Data Gathering and Analysis in the Hospitality Industry |
| Make more effective business decisions through data analysis. |
| » Course details |
| |
|
|
|
|
| |
|
Statistical Decision Making for Hospitality Managers |
$575.00 / $517.50 |
|
| |
|
|
| Statistical Decision Making for Hospitality Managers
|
| Make effective decisions by discerning meaningful and statistically significant trends in your organization's data. |
| » Course details |
| |
|
|
|
|
| |
|
Introduction to Hotel Revenue Management |
$575.00 / $517.50 |
|
| |
|
|
| Introduction to Hotel Revenue Management
|
| An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. |
| » Course details |
| |
|
|
|
|
| |
|
Forecasting and Availability Controls in Hotel Revenue Management |
$575.00 / $517.50 |
|
| |
|
|
| Forecasting and Availability Controls in Hotel Revenue Management
|
| How to forecast demand and apply length-of-stay controls in hotel revenue management.
|
| » Course details |
| |
|
|
|
|
| |
|
Pricing and Distribution Strategy in Hotel Revenue Management |
$575.00 / $517.50 |
|
| |
|
|
| Pricing and Distribution Strategy in Hotel Revenue Management
|
| Set the right prices, differentiate prices by customer type, and use multiple distribution channels to manage price more effectively.
|
| » Course details |
| |
|
|
|
|
| |
|
Overbooking Practices in Hotel Revenue Management |
$575.00 / $517.50 |
|
| |
|
|
| Overbooking Practices in Hotel Revenue Management
|
| Increase revenues through strategic overbooking practices and management of group reservations.
|
| » Course details |
| |
|
|
|
|
| |
|
Non-Traditional Applications of Hotel Revenue Management |
$575.00 / $517.50 |
|
| |
|
|
| Non-Traditional Applications of Hotel Revenue Management
|
| Apply revenue management practices to hospitality-related industries such as restaurants, meeting spaces, and spas. |
| » Course details |
| |
|
|
|
|
| |
| Management Essentials |
| |
|
Effective Interviewing |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Selection Requirements and Communications Skills for Interviewing
|
| Develop effective interviewing techniques.
|
| » Course details |
| |
| Legal and Unbiased Interviewing and Selection
|
| Conduct interviews to select the best-qualified candidates.
|
| » Course details |
| |
|
|
|
|
| |
|
Essential Skills for Managing People |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Overcoming Barriers to Successful Management
|
| Improve performance by shifting professional paradigms.
|
| » Course details |
| |
| Leading People to Higher Performance
|
| Improve employee performance and productivity.
|
| » Course details |
| |
|
|
|
|
| |
|
Legal Issues for Managing People |
$1,150.00 / $1,035.00 |
|
| |
|
|
| Legal Issues in the Workplace
|
| Avoid legal risks in making employment-related decisions.
|
| » Course details |
| |
| Preventing and Addressing Inappropriate Workplace Behaviors
|
| Manage inappropriate behavior according to best practices.
|
| » Course details |
| |
|
|
|
|
| |
|
Managing Multiple Priorities |
$1,150.00 / $1,035.00 |
|
| |
|
|
| The Power of Managing Your Time and Personal Priorities
|
| Improve personal productivity and efficiency.
|
| » Course details |
| |
| Managing People Issues to Stay Focused on Priorities
|
| Improve priority and distraction management skills.
|
| » Course details |
| |
|
|
|
|
| |
|
Effective Communication Skills |
$1,150.00 / $1,035.00 |
|
| |
|
|
| The Impact of Personality Styles on Communication
|
| Improve listening and communication skills.
|
| » Course details |
| |
| Managing Communication Challenges
|
| Develop skills to communicate more clearly.
|
| » Course details |
| |
|
|
|
|
| |
|
Managing Performance |
$575.00 / $517.50 |
|
| |
|
|
| Managing Performance
|
| Motivate employees and improve their performance.
|
| » Course details |
| |
|
|
|
|
| |
|
Understanding Team Dynamics |
$575.00 / $517.50 |
|
| |
|
|
| Understanding Team Dynamics
|
| Developing healthy roles, goals, and interaction.
|
| » Course details |
| |
|
|
|
|
| |
|
Facilitating Group Decisions |
$575.00 / $517.50 |
|
| |
|
|
| Facilitating Group Decisions
|
| When and how to employ group decision making.
|
| » Course details |
| |
|
|
|
|
| |
|
Improving Personal and Workgroup Productivity |
$575.00 / $517.50 |
|
| |
|
|
| Improving Personal and Workgroup Productivity
|
| How to prepare for and lead team meetings.
|
| » Course details |
| |
|
|
|
|
| |
|
Managing Change Initiatives |
$575.00 / $517.50 |
|
| |
|
|
| Managing Change Initiatives
|
| Organizational change tactics and implementation skills.
|
| » Course details |
| |
|
|
|
|
| |
|
Data Gathering and Analysis in the Hospitality Industry |
$575.00 / $517.50 |
|
| |
|
|
| Data Gathering and Analysis in the Hospitality Industry
|
| Make more effective business decisions through data analysis.
|
| » Course details |
| |
|
|
|
|
| |
|
Statistical Decision Making for Hospitality Managers |
$575.00 / $517.50 |
|
| |
|
|
| Statistical Decision Making for Hospitality Managers
|
| Make effective decisions by discerning meaningful and statistically significant trends in your organization's data.
|
| » Course details |
| |
|
|
|
|
| |
|
Creating Service Cultures |
$575.00 / $517.50 |
|
| |
|
|
| Creating Service Cultures
|
| Learn how to create a culture of phenomenal internal service as the foundation of exceptional external service that can help you to exceed your customers' expectations and drive organizational success.
|
| » Course details |
| |
|
|
|
|
| |
|
Secrets of Phenomenal Customer Service |
$575.00 / $517.50 |
|
| |
|
|
| Secrets of Phenomenal Customer Service
|
| Learn the communication and listening skills that are the secrets of delivering phenomenal service to your external customers.
|
| » Course details |
| |
|
|
|
|
